Safety & Vetting
How we vet every caregiver
Safety is not a checkbox at Call Emmy — it's the foundation. Here's exactly what every caregiver goes through before working an event.
Our vetting process
Four layers of verification
Multi-layer background check
Every caregiver undergoes a comprehensive background check that includes criminal history (federal and state), sex offender registry search, and identity verification. Background checks are renewed regularly — not just at onboarding.
Psychometric evaluation
Caregivers complete a standardized psychometric assessment that evaluates temperament, emotional regulation, and character. This goes beyond what a background check reveals — it identifies who this person is, not just their history.
Skills and experience verification
We verify hands-on childcare experience, check CPR and First Aid certification, and conduct a practical assessment of child management and communication skills. Every caregiver must demonstrate competence, not just claim it.
Reference interviews
We conduct live reference interviews — not just check boxes. We speak directly with previous employers, families, and supervisors to get a real picture of how a caregiver operates under pressure and with children in their care.
Insurance & liability
Coverage you can document
Call Emmy carries liability coverage for every event we staff. Event organizers receive documentation of that coverage as part of the booking confirmation — which matters for your venue agreement, your organization's legal requirements, and your own peace of mind.
If your venue or legal team requires a certificate of insurance (COI), we can provide that upon request as part of the booking process.
Emergency preparedness
What happens if something goes wrong
Every caregiver on a Call Emmy event team is First Aid and CPR certified. We don't treat this as optional — it's a requirement for every team member on every event.
Injury or illness protocol
If a child is injured or falls ill during an event, our caregiver immediately administers appropriate first aid and notifies the parent. For anything requiring medical attention, we follow a defined escalation protocol and coordinate with event organizers. Every incident is documented in writing.
Parent communication
Parents receive a contact number for the childcare team at check-in. They can reach us throughout the event. We do not interrupt parents during sessions unless it's necessary — but we are always reachable.
Child check-in and check-out
We use a sign-in/sign-out system at every event. Children are only released to the adults who checked them in, or to adults explicitly authorized in writing by the parent at check-in.
Our standard is higher because it has to be
Call Emmy was founded by a working mother who understood that "vetted" is a word that gets thrown around without meaning. We built a vetting process we would trust with our own children — and that's the standard we apply to every event, every caregiver, every time.
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